Welcome to Aligator Studio support forum

If you purchased one of our themes and are experiencing issues or any difficulties with theme functioning please register or, if you are already registered on our support forum, please login .

Registering on our site requires submitting your marketplace username and purchase code for verification on register page, after which, the email will be sent to you with username you chose and generated password.
With username used in registration process and password go to login page and, after successful login, ask a support question (as new forum topic) .

How to obtain your purchase code:

  • - in your Theme forest profile go to "Downloads" page
  • - in Downloads page click on brown "Download" button, the sub-menu will appear and after that click on "Licence certificate & purchase code".
  • - you will be prompted to save the text file, so save it on location on your computer
  • - open saved text file and find the line "Item Purchase Code:" and copy the code after that text.

Purchase code

NOTE: Please, if you have multiple Envato accounts, contact us for support using same account from which you purchased the theme, with verification code, so we can verify your purchase.

Latest support topics:

Viewing 15 topics - 1 through 15 (of 344 total)