Welcome to Aligator Studio support forum
Registering on our site requires submitting your marketplace username and purchase code for verification on register page, after which, the email will be sent to you with username you chose and generated password.
With username used in registration process and password go to login page and, after successful login, ask a support question (as new forum topic) .
How to obtain your purchase code:
- - in your Theme forest profile go to "Downloads" page
- - in Downloads page click on brown "Download" button, the sub-menu will appear and after that click on "Licence certificate & purchase code".
- - you will be prompted to save the text file, so save it on location on your computer
- - open saved text file and find the line "Item Purchase Code:" and copy the code after that text.
NOTE: Please, if you have multiple Envato accounts, contact us for support using same account from which you purchased the theme, with verification code, so we can verify your purchase.